Solutions

Qommute, in à la carte functional modules.

Each module covers a clearly defined scope and integrates AI into its features. Combine them as you need: they share the same data repository, the same passenger information and the same AI support agent, Qommute.Companion.

Whether you are an urban, rail, regional or county network, small or large, single-operator or multi-network, or a mobility authority, Qommute adapts to your organisation and the size of your service.

AlertOneDisplayHubDataStaffJourneyCompanion
Your disruptions, scripted and broadcast everywhere.
An event entered once, rolled out across all channels and approved before broadcast.
Consolidated view, all transport modes
Business scenarios with preset milestones
One source message, every channel
Approval and traceability before broadcast
Operator desk — supervision and broadcast
Qommute.Alert — Network supervision
Ongoing events · 3
Metro M1 · Passenger incidentMajor
Service suspended between Central Station and Castellane
Tram T2 · WorksPlanned
Diversion via North Boulevard until 30 June
Bus 21 · DemonstrationOngoing
3 stops not served from 2 pm to 6 pm
Broadcast · Metro M1
“Passenger incident” scenario · milestone 2/4
ScreensSent
WebsiteSent
AppSent
Social mediaSent
Audio announcementsTo approve
SIRI partnersSent
Approve broadcast
Qommute.
Alert

Supervision and scenario management of passenger information, across all transport modes and broadcast channels.

Built-in AIMessages generated by AI in every length, format and language from a single master template.
Users
Passenger information operators, configuration administrators
Key features
1

Real-time network supervision

Consolidated view of ongoing disruptions, alerts and events, across all transport modes.

2

Event scenarios

Business scenarios with preset milestones, impacts and messages, triggered manually or automatically.

3

Multichannel broadcasting

One source message rolled out to every channel: screens, web, apps, social media, audio announcements, partners.

4

Smart message templates

Lengths, formats and languages generated automatically by AI from a single master template.

5

Approval workflow

Review and approval circuits before broadcast, with full traceability of actions.

6

Event history

Log of broadcast events, searchable and usable to improve scenarios.

Every passenger, notified at the right time.
Only affected passengers are informed, on the channel they chose, with an alternative.
Targeting by journeys and subscriptions
Alert before the usual departure
Push, email, SMS or messaging apps
White-label, GDPR-compliant preferences
Passenger — notified according to their journey
7:42
MY NETWORKnow
Disruption on your 8:05 journey
Line 12 suspended. Alternative: bus 4650 from Essouriau, arriving 8:41.
MY NETWORKyesterday
Service restored
Thank you for your patience. A goodwill gesture is waiting for you in your account.
My alerts
Built into your network’s website
Line 12Essouriau stopMon–Fri 7–9 am
Push notifications
Email
SMS
GDPR consent · Unsubscribe
Qommute.
One

Personalised passenger notifications, with a white-label notification preferences interface.

Built-in AITargeting and messages tailored by AI to each passenger’s journey, bookings and subscriptions.
Users
Passengers, network customer relations and marketing
Key features
1

Multichannel notifications

Push, email, SMS or messaging apps: each passenger chooses their channel and notification frequency.

2

Contextual, personalised targeting

Only passengers actually affected by a disruption are notified, with messages tailored to their journeys, bookings or subscriptions.

3

Proactive journey alerts

Warning before the usual departure in case of disruption, with an alternative suggested by the journey planner.

4

Post-incident follow-up

Closing message, apology or goodwill gesture sent to passengers affected by a major incident.

5

White-label preferences interface

Subscription by line, stop, recurring journey and time slot, built into the network’s website or app.

6

GDPR compliance

Management of consent, unsubscription and personal data retention periods.

Qommute.Display visual: bus stop screen with next departures and platform display with line diagram.
Qommute.
Display

Screen layout design, real-time display and supervision of passenger information displays.

Built-in AIContent and audio announcements automatically adapted to each screen and display format.
Users
Screen fleet operators and maintainers
Key features
1

Screen layout editor

Visual screen composition in generic HTML: zones, next departures, messages, media.

2

Real-time display

Next departures, disruptions and passenger messages updated continuously.

3

Heterogeneous screen fleet

Control displays from different manufacturers and formats from a single repository.

4

Display supervision

Connection status and alarms to detect and diagnose failures.

5

Content scheduling

Scheduling of messages and campaigns by screen, screen group or geographical area.

6

Accessibility (RGAA)

Synchronised audio announcements, contrasts and font sizes compliant with guidelines.

Your data, unified and reliable.
All planned and real-time sources in a single, controlled and versioned repository.
GTFS, GTFS-RT, NeTEx, SIRI import and export
Multi-operator, multimodal aggregation
Automatic inconsistency detection
White-label operator portal
Data platform — aggregation and quality control
GTFS
Planned service · Operator A
NeTEx
Planned service · Operator B
SIRI
Real time · AVL
GTFS-RT
Real time · Partner
Unified repository
Version 2027.03 · versioned
Quality control2 inconsistencies found
Planned / real-time gapLine 8 · 12 trips
Transformation14 rules applied
Partner operator portal
Open data
GTFS · NeTEx export
Qommute.Alert
Disruption impacts
Qommute.Journey
Journey planning
Partners
SIRI feeds
Qommute.
Hub

Automation, aggregation, quality control and editing of planned and real-time data, with a white-label operator portal.

Built-in AIAutomatic detection of inconsistencies, data gaps and differences between planned and real-time data.
Users
Operators, partner operators, data reusers
Key features
1

Standard connectors

GTFS, GTFS-RT, NeTEx and SIRI import and export.

2

Multi-source aggregation

Merging data from several operators and modes into a single, versioned repository.

3

Data quality control

Automatic detection of inconsistencies, data gaps and differences between planned and real-time data.

4

Data transformation

Configurable rules for data conversion, enrichment and normalisation.

5

Data editing

Manual or automatic correction and adjustment of planned and real-time data: timetables, stops, routes, services…

6

Operator portal

White-label interface for each partner operator to enter and correct their data.

Your performance, measured and shared.
Punctuality, passenger information quality and contractual reporting, in one place.
Dashboards by line, mode and period
Analysis of recurring causes
Authority reports generated automatically
Long-term history and BI export
Management & authorities — performance steering
Qommute.Data — Dashboard
Punctuality
94,2 %
+1.3 pt
Regularity
91,8 %
+0.6 pt
Broadcast delay
2 min 10
−35 s
Monthly service rate · network
J
F
M
A
M
J
J
A
S
O
N
D
Causes of disruption
Technical incident42%
Works27%
Passenger18%
Weather13%
Illustrative data
Qommute.
Data

Dashboards and big data analysis of network performance and passenger information data.

Built-in AIPredictive analysis of recurring disruptions and recommendations for adjusting scenarios.
Users
Management, transport authorities, quality department
Key features
1

Performance dashboards

Punctuality, regularity and service rate by line, mode and period.

2

Passenger information quality

Broadcast delays, channel coverage and consistency of information across channels.

3

Disruption analysis

Type, duration and impact of incidents; identification of recurring causes.

4

Contractual reporting

Indicators for transport authorities and monitoring reports generated automatically.

5

Big data exploration

Long-term history, ad hoc queries and export to the customer’s BI tools.

6

Predictive analysis

Anticipation of recurring disruptions and recommendations for adjusting scenarios.

Your staff, connected in the field.
The same information as passengers, and a direct channel to report and close incidents.
Geolocated reporting with photo
Instructions and key messages
Alerts targeted by sector or line
Local broadcast and field closure
Field agent — reporting and instructions
Report an incident
Photo added
Essouriau station · Platform B
LiftCrowdingMedical
Lift on platform B stuck, maintenance informed.
Send to Qommute
My sector · Line 12
New event
Service suspended Longjumeau ↔ Épinay-sur-Orge
Instruction
Direct passengers to the replacement bus, exit 2.
What to tell passengers
“Service expected to resume around 5 pm.”
Station announcementClose
Qommute.
Staff

Dedicated mobile access for field staff: real-time passenger information and incident reporting to Qommute.

Built-in AIField reports (photo, location) turned into a pre-filled event in Qommute.
Users
Field staff, inspectors, traffic control
Key features
1

Passenger information in your pocket

The same real-time information as passengers, to answer them on the spot.

2

Incident reporting

Geolocated reports with photo sent to Qommute, to create or enrich an event.

3

Instructions and internal messages

Receive operating instructions and key messages to share with passengers.

4

Alerts by sector

Notification of staff in the relevant sector or line as soon as an event is created or updated.

5

Local broadcast

Trigger announcements or messages on a station’s screens, from the field.

6

Field closure

Confirm the end of an incident and add field comments to close the event.

Always a route, even during disruption.
Journey planning takes delays, cancellations and diversions into account, and suggests multimodal alternatives.
Real-time journey planning
Public transport and new mobility alternatives
Step-free routes and crowding
Embeddable APIs and widgets
Passenger — journey during disruption
From LongjumeauTo Évry - Courcouronnes
Line 12 suspended · routes recalculated
8:12 → 8:5139 min
4650›RER D
AlternativeNot crowded
8:15 → 9:0247 min
walk›Bike›DRT
New mobility
8:20 → 9:0545 min
4654›T12
Step-free
Journey widget
Embedded in a website, app or kiosk
From · Central Station
To · Castle Park
Avoid stairsBike
Search
Qommute.
Journey

Real-time journey planner, expert in public transport and new mobility alternatives during disruptions.

Built-in AIAlternative routes suggested automatically during disruptions, with crowding estimates.
Users
Passengers, staff, partners
Key features
1

Real-time planning

Routes that take current delays, cancellations and diversions into account.

2

Alternative routes

Workarounds suggested automatically during disruptions.

3

Multimodality

Combination of all modes: bus, tram, metro, train, bike, walking, demand-responsive transport.

4

Step-free accessibility

Adapted routes, taking into account lifts and equipment out of service.

5

Crowding awareness

Estimated load of vehicles and stations, to suggest more comfortable journeys.

6

APIs and widgets

Integration of the journey planner into networks’ and partners’ websites, apps and kiosks.

Your passenger information, in natural language.
Describe the situation: the AI agent completes the event, the operator approves in one click and stays in control.
Conversational input, Qommute or Teams
Automatic creation, one-click approval
MCP connector for Copilot, ChatGPT, Claude
Searchable product documentation
Passenger info operator — from Qommute, Teams or your AI
Qommute Companion · conversation
The lift on platform 2 at Central Station is out of order until 6 pm, please inform passengers with reduced mobility.
I’ve prepared the event with the “Equipment out of service” scenario. Step-free routes will be recalculated.
Event ready to broadcast
TypeEquipment out of service
LocationCentral Station · platform 2 · lift
DurationUntil 6:00 pm
ChannelsScreens, app, web, Journey (step-free)
Approve and broadcastEdit
Write to Qommute Companion…
Qommute.
Companion

AI support agent for event creation and configuration, from Qommute or any AI solution on the market connected to Qommute.

The AI agentThe AI support agent connecting all modules: event creation, configuration, documentation.
Users
Passenger information operators, configuration administrators
Key features
1

Events in natural language

Conversational input from Qommute or Teams; the agent fills in missing data.

2

Event automation

Automatic creation and updates; the operator approves in one click and stays in control.

3

Configuration assistant

Generation of scenarios and message templates through conversation or from examples or Excel files.

4

Continuous improvement

Scenario optimisation suggestions based on their usage metrics.

5

Integration with market AIs

MCP / API connector to drive Qommute from Copilot, ChatGPT, Claude…

6

Documentation assistance

Answers to product questions using LLM-indexed documentation.

Build your Qommute, module by module.

Our teams will present the modules suited to your network and your passenger information challenges.

Book a meeting